Setters knock doors and book estimate appointments for closers. Independent contractor, paid 50% of the deal's commission pool (everything above the $25/ft redline) on every booked appointment that closes and installs.
Candidate
GHL contact
Scorecard already on file in GHL
Rejection and grit
×1
Tell me about a time you heard "no" over and over. What kept you going?
You've knocked 40 doors and booked nothing. It's 6 pm. What do you do?
What's the hardest thing you stuck with when you wanted to quit?
Strong: specifics, a way to reset, keeps knocking or changes approach. Weak: "I just push through," blames the neighborhood.
Self-motivation
×1
This pays only when your appointments close. How do you feel about that, and how would you plan your week?
How do you hold yourself accountable when no one's checking on you?
How much do you want to earn this season, and why that number?
Strong: has done the math or asks how many doors it takes; tracks goals. Red flag: counting on a guaranteed paycheck.
Talking to strangers
×1
Tell me about a time you started a conversation with someone who didn't want to talk to you.
How would you get a homeowner's attention in the first 10 seconds?
Strong: warm, curious, leads with a question. Weak: scripted, talks at people.
Role-play at the door
avg ×2
You're the homeowner, arms crossed. They pitch a free lighting estimate. Push back twice: "Not interested." "We already have Christmas lights." Then give one tip and have them run it again.
Stays friendly and calm under pushback
Asks a question instead of arguing
Knows when to leave, and leaves gracefully
Improves on the second run after one tip (coachability)
Honesty and appointment quality
×2
A homeowner says "maybe, stop by sometime." Do you book it? Why or why not?
Tell me about a time you could have bent the truth to hit a goal. What did you do?
What would you do if you realized you'd told a customer something wrong about the product?
Strong: confirms the decision-maker, a real time and real interest; corrects mistakes right away. Weak: books anything to hit a number. Bad sets waste closers' time and hurt reviews.
Coachability
×1
Tell me about feedback that stung. What did you change?
32+ advance · 24–31 second interview or ride-along · under 24 pass. Missing logistics or any red flag: talk it through before advancing.
Don't ask about: age, marital or family status, kids or childcare, religion, national origin, disability or health, pregnancy. Hold criminal-history questions: Washington's Fair Chance Act limits them until a candidate is otherwise qualified, and background checks go through the separate authorization form after you decide to move forward.
Saving writes to the candidate's Setter Interview Scorecard field (Recruitment & HR). A new interview goes on top and earlier ones stay below it. Saving the same date and interviewer again replaces that entry. Until you save, the draft stays in this browser only.